Our Vision

All people in West Cumbria have timely access to personalised high-quality palliative and end of life care.

Our Mission

To be at the heart of our community and provide home nursing, emotional support, complementary therapies, and lymphoedema care when and where needed.

Our Values

  • Teamwork

    We achieve more when we collaborate and all work together. We promote the sharing of knowledge and ideas that help everyone grow.

  • Compassion

    We acknowledge and appreciate others by building trust, mutual connections and reciprocation.

  • Respect

    We positively value individuals for their qualities or traits and treat everyone with appreciation and dignity.

  • Integrity

    We build trust through responsible actions and honest relationships.

  • Accountability

    We conduct ourselves with responsibility and integrity. Each of us is responsible for our words, our actions and our results.

  • Excellence

    We will strive for continuous improvement and deliver the best services we are capable of providing.

  • Inclusivity

    We value equity, inclusion and dignity for all.

  • Hospice at Home West Cumbria provides high quality, palliative and end of life care to people living in West Cumbria. We are the only provider of adult hospice at home services in this area and we offer support for patients with life limiting illnesses, as well as their families and those close to them.

Equality, Diversity & Inclusion

Hospice at Home West Cumbria is committed to promoting equality and diversity in all our activities. We are committed to eliminating any discrimination, and to promoting inclusive processes and practices within our values and culture.

Established in 1987, we have been nationally and internationally recognised as delivering an excellent model for home-based palliative and end of life care. Our care and support is available to those with a life-limiting illness, regardless of cause, and we aim to improve the quality of life for patients and their families by offering a range of services tailored to meet their physical, emotional, and practical needs:

  • Home Nursing is at the heart of what we do. We provide skilled nursing care on a one-to-one basis to adults within their own home or alternative residential settings, enabling them to remain in their chosen place of care at end of life.

  • We deliver a range of Family and Bereavement Support Services for families, carers and those bereaved; these include one-to-one support, group support and complementary therapies. This support enables people to cope during the most difficult and challenging times in their lives.

  • We are also the sole providers of Specialist Lymphoedema Care in West Cumbria. This is a particularly challenging condition that affects many people. It can be as a result of cancer or cancer treatment, but it can also be caused by other non-cancer related conditions.

We work closely with other healthcare professionals and volunteers to play a crucial role in the community by ensuring that patients and those close to them receive compassionate care and support tailored to their individual needs and preferences, and allowing them to remain in the comfort of their own homes surrounded by loved ones.

We do not charge for our services, but as a charity we rely on donations, fundraising activities, and volunteer support to ensure that we can continue to support patients, families and their loved ones in the future. All funds donated to us or raised by individuals and groups within our local communities stays within the West Cumbrian community and helps us to provide care for those in need now, and into the future. If you are able to donate and secure the future of our services, please donate here:

Thank you

Hospice at Home West Cumbria, gave both of our families the essential support during our darkest times. It all seemed to happen so fast and only looking back now do we appreciate the absolute necessary service this amazing charity provides.

Our Charter

Our Hospice Charter is a set of promises we have made to every adult within our community. Supported by us and Health Watch Cumbria, our Charter was developed by a group of passionate people including patients, their loved ones and those bereaved who have experience of our services, as well as volunteers and staff members.

We want to share our promises with every person in West Cumbria, helping them to know that at a difficult time, when facing illness and loss, Hospice at Home West Cumbria is here to offer support and care.

Thank you for reading our charter and please share with family and friends.

Our Strategy 2022 - 2025

Care Quality Commission (CQC)

Hospice at Home West Cumbria provided such wonderful care for my husband. They enabled him to spend his final days at home with me and our children and supported us through the saddest and most difficult time of our lives. I’ll always appreciate their dedication and sensitivity and the difference they made.