If you have been diagnosed with a palliative illness and are living in West Cumbria, then we are here to support you and your loved ones.
We understand how hard it is to come to terms with a palliative diagnosis, both for you as the patient and your loved ones, here we try to answer any questions you may have to ensure you get the right support available.
What support is available to me?
Home nursing
Our home nursing and support at home services are available to adults with a life-limiting palliative diagnosis approaching the last 12 months of life, whilst our support at home service is the last three months of life. We provide person centred care based on individual need and our services are available 365 days a year to accept referrals, carry out initial assessments and review assessments.
Family and bereavement services
Our family and bereavement service provides a range of services to patients. Our team offers emotional support and complementary therapies to help with coping, loss, grief, and bereavement. Highly qualified staff can support you by providing one-to-one emotional support sessions and group support sessions. Group support is offered for patients, their families and those bereaved.
Lymphoedema care
Our specialist lymphoedema service provides assessments, delivers appropriate treatments and supports and advises palliative and non-palliative patients, their families and carers. You do not have to be diagnosed with a palliative illness to benefit from our specialist lymphoedema services. The lymphoedema service, provided by Hospice at Home West Cumbria, provides treatments for both cancer, and non-cancer related oedemas.
How can I access help?
Home nursing referral
Home nursing referrals can be made by anyone if consent has been obtained from you the patient or a family member, these include:
· Self-referral
· Family
· Neighbour
· Or any healthcare professional i.e. GP, Clinical Nurse Specialist in Palliative Care or Community Nurses
A referral can be made by calling Hospice at Home West Cumbria on 01900 705200 or using our contact us form.
Support at home referral
Referrals into the support at home service can be made by healthcare professionals involved in your care, for example:
· GP
· District Nurse
· Clinical Nurse Specialist
· Hospital Discharge Team.
You should be eligible for Continuing Health Care Funding in order to receive the support at home care package.
Please speak to a healthcare professional involved in your care and ask them to make a referral by calling 01900 705200 or asking them to download our referral form and email to adminhahwc@hhwc.cumbria.nhs.uk.
Family and bereavement referral
Referrals to our family and bereavement support team and complementary therapies can be made through:
GP
Clinical Nurse Specialist in Palliative Care
Community Nurses
Family
Self-referral
To make a referral please call please call 01900 705200 or use our contact form.
Lymphoedema referral
Referrals to our lymphoedema service can be made through:
GP
Clinical Nurse Specialists in Palliative Care
Community Nurses
Any other healthcare professional involved in your care.
Please speak to a healthcare professional involved in your care and ask them to make a referral by calling Hospice at Home West Cumbria, Workington Community Hospital on 01900 705200 or by using our contact form.
What happens after I am referred?
When a patient is referred to the home nursing team or family and bereavement support services there is an initial assessment undertaken which will identify appropriate support options.
All our teams work alongside other health and social care professionals to ensure a fully integrated approach.
What help is available for my loved ones?
Our home nursing team help to give your loved ones and family members respite when needed by providing high quality personalised care in the comfort of your own home.
Any family member over the age of 18 years can access our family and bereavement support which provides a range of services including complementary therapies. These services are available both before and after bereavement. Our team offers emotional support to help with coping, loss, grief, and bereavement. Highly qualified staff support patients, carers, and families by providing, one-to-one emotional support sessions and group support sessions. Group support is offered for patients, their families and those bereaved.
By offering both emotional and physical support, our teams help families to make the most of their time together enhancing their overall well-being and the quality of care their loved one receives.
If you are bereaved and this was not by a palliative illness you can find a list of bereavement support from the Primary Care North Cumbria bereavement support page Bereavement support in Cumbria :: Primary Care North Cumbria
If you have any family members under the age of 18yrs old that you would like to receive support, you can contact Child Bereavement UK here: https://www.childbereavementuk.org/
Our Care
We continue to provide services traditionally found in a hospice building, in people’s homes and their local community.