Julie Monk, Chief Executive

Julie is responsible for the overall management of Hospice at Home West Cumbria and its performance in terms of service provision, financial and corporate viability. This includes ensuring that the Hospice meets all its statutory and service obligations. She is responsible for all day-to-day management decisions and for implementing the hospices long and short term plans.

Julie has a background in public and charity sectors including public health, housing and environmental health. She has spent the last 20 years of her career in Cumbria, including a role as Deputy Chief Executive at Impact Housing Association. She has experience of regulation, governance, performance and innovation. Julie has a real commitment to developing services and people and a strong range of project management skills to achieve high performing, customer driven activities.

Julie has a Master of Law degree and is a Fellow of the Royal Society of Public Health and Chartered Member of the Chartered Institute of Environmental Health. In her spare time she enjoys cooking, travelling and fitness.


  Lorraine Dixon, Head of Care and Quality

Lorraine’s role at Hospice at Home West Cumbria is to provide strong clinical leadership and management for all clinical services, ensuring that the care received is equitable, professional and of an excellent standard. The role significantly contributes to the overall senior leadership of the organisation and being an active ambassador for the charity.

Lorraine has been in the post of Head of Care and Quality since 2015, following a 30 year nursing career with the NHS. Her nursing journey has taken her along a varied and rewarding career path and included caring and supporting patients and families in the areas of acute medicine, palliative and coronary care, rheumatology, continuing health care, community liaison, rehabilitation and specialist palliative care.


   Anne Farrer, Head of Facilities

Anne holds 3 main roles within Hospice at Home West Cumbria which are:

Facilities: Responsibility for the Finkle Street building and all buildings/premises rented or leased by Hospice at Home West Cumbria

Retail: Overall strategic responsibility for the retail department, ensuring, safe and profitable running of the three charity shops and the donation centre.

Health and Safety: Ensuring that the organisation is up to date with the latest regulations, policies and training and encouraging a positive H&S culture throughout our organisation.

Anne has worked in nursing since 1976 and joined Hospice at Home West Cumbria in 1999, firstly as a Hospice Nurse, then in 2002 she joined the lymphoedema service. Anne studied at Glasgow University and became a Lymphoedema Nurse Specialist and in 2008 became the Lymphoedema Team Lead.  In 2014, alongside nursing, she took on the responsibility for the new Finkle Street premises and from there her role gradually changed to encompass all of the above. In December 2017 she left the clinical services to concentrate on the new role.


  Dawn Elliott, Head of Finance

Dawn has worked for the organisation for over 11 years. She is responsible for the financial governance of the Charity and Trading Company, including preparation of end of year accounts, monitoring and evaluating financial spending, and the preparation of budget forecasts.

Dawn is also the Company Secretary for the organisation ensuring compliance with Companies House regulations.

In her spare time Dawn enjoys walking, live music events and travelling.


  Hayley McKay, Head of Marketing and Income Generation

Hayley joined Hospice at Home West Cumbria in January 2018 and heads the team responsible for raising our profile and raising the funds required to ensure Hospice at Home West Cumbria can develop and continue to deliver our services.

After graduating from Leeds Metropolitan University with a BA(Hons) in Public Relations, Hayley went on to teach English in Japan.  This inspired her to work with young people and worked for a number of years developing young people’s projects which included full project management from initial ideas, building realistic budgets, securing funding and reporting back evidence based results.

Working for a housing association, Hayley continued her project management role and then went on to manage their young people’s homelessness services and general needs housing which included tender submissions, management of statutory contracts, and achieving top scores of an accreditation process.  Throughout her career, Hayley has built a track record of delivering income and expenditure budgets on target, and developing effective internal and external partnerships.

In her spare time Hayley enjoys live music, taking off in the campervan and long walks with her dog.