The aim of the Support at Home Service is to facilitate a person’s discharge from hospital and prevent hospital admissions where possible. We provide a high standard of essential care and emotional support for people with a life limiting condition. Our aim is to ‘to find the ‘person’ in the ‘patient’ and allow them to lead on their own holistic care and encouraging them to maintain a level of independence in their own home.


Our Support at Home Service can provide:

  • Up to three visits every day from qualified staff to provide specialist palliative care in the patient’s home
  • An hour each visit to ensure quality time is spent focussing on the patients’ needs and daily activities
  • Regular re-assessments by a Senior Registered Nurse
  • Referrals into our other support services including Home Nursing, Lymphoedema and Family and Bereavement Support

Who is eligible to receive these services?

Our Support at Home Service is available to people who have a palliative diagnosis and are eligible for ‘fast track’ discharge which is supported by Continuing Health Care Funding. A clinician involved in the person’s care will assess and identify if they are eligible and make the referral to Hospice at Home West Cumbria. One of our Senior Registered Nurses will then visit the patient to carry out an initial assessment and complete a Personalised Care and Support Plan. The plan will include comprehensive details of the patient’s needs, focusing on who they are, what matters to them and how they want to be supported by our service.


How Do I Access The Service?

Referrals into the Support at Home Service can be made by health care professionals involved in the patient’s care, for example a GP, District Nurse, Clinical Nurse Specialist, or hospital discharge team. The patient should be eligible for Continuing Health Care Funding in order to receive the Support at Home care package.


What Is The Cost?

Our Support at Home Service is available to people who are eligible for ‘fast track’ discharge which is supported by Continuing Health Care Funding.

Support at Home Services are provided FREE of charge to the patient.

Thank you for the exceptional grant we received through Bedrock Awards enabling us to launch this new service.

How Can You Get In Touch?

If you would like any further advice about this service, please call Hospice at Home West Cumbria, Workington Community Hospital on: 01900 705200 or use our contact form.

Sarah - Support at Home Service
Sarah – Healthcare Assistant